Answers instantly
Prices, hours, address, availability. The everyday questions, in seconds and in your business's voice.
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Do you have availability tomorrow?WhatsApp · 11:40 pm
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Yes! Shall I book you at 10 am?Ava replied in 4 seconds
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Appointment request savedand she let you know on WhatsApp ✓
Ava · AI receptionist
Your business answers, even when you're closed.
$39per month · Ava Messages, $149 setup with the first month included · with calls and a phone number: Ava Calls, $197 a month
She answers WhatsApp, Instagram and Facebook with your prices and hours, books appointments and takes orders, and hands the customer to you when a person is needed. Try her with your business before you pay.
Watch it work
A complete sale, at eleven at night
This is how the agent of Mackypets, a pet accessories store in Caracas, answers. The store was closed. The customer didn't wait.
- Understands the requestThey come from the ad and the agent knows which combo they mean.
- Sizes by weightAsks just enough and recommends without guessing.
- Quotes delivery by areaThe rate comes from the business's table, not from memory.
- Closes and hands over to a personWith the order built, your team only confirms the payment.
Hi! I saw the Combo Ideal ad 🐶 how much is it?
Hi! 🐾 The Combo Ideal comes with bed + harness + leash. How much does your pup weigh? That way I can give you the exact size.✦ AI
about 12 kilos, he's a beagle
For a 12 kg dog, the right size is talla L: a 66×50 cm bed, a harness for dogs up to 15 kg and a bungee leash. That's $65. Which part of Caracas are you in?✦ AI
In Los Palos Grandes
Delivery to Los Palos Grandes is $5. Total: $70 💙 Shall I set it aside for you? We take pago móvil, Zelle or USDT.✦ AI
yes please, pago móvil 🙌
Done! Here are the payment details. As soon as the receipt arrives, someone on the team confirms your order ✅✦ AI
Order ready · handed to a team member
Message
What it does
What it does for your business
Ava answers your WhatsApp, Instagram and Facebook 24/7, takes orders and appointment requests and tells you about every customer. Ava Messages: $39 a month ($149 setup with the first month included). Ava Calls, with voice and a phone number: $197 a month ($297 setup).
Trained on your business
It learns your catalog, your services and the answers you always give. When it doesn't have the information, it says so and hands the conversation to your team.
Books and confirms
Takes the appointment, puts it on the schedule and reminds the customer. Connected to your Avanecta CRM.
Hands over to a human
When the customer is ready to buy, or the question is delicate, the chat goes to someone on your team with full context.
Every chat, a customer
The conversation is saved as a contact with its history. Nobody gets lost between chats.
You're in charge
You decide what it answers, in what tone and what it stays away from. We review it with you before turning it on.
How it works
In four steps
No jargon. You tell us about the business, we do the rest and show it to you before turning it on.
01
We talk
You tell us what customers always ask and what you want the agent to do (and not do).
02
We train it
With your catalog, prices, hours and your best answers.
03
You test it
You message it first. We tune it until it answers like your best salesperson.
04
We turn it on
On your channels. And we keep refining it with real conversations.
Your agent
What your agent can do
We define the features, channels and price once we get to know your business.
- WhatsApp support
- Instagram and Facebook Messenger
- Trained on your catalog
- Appointment booking
- Handover to a human
- Logged in the CRM
- Answers reviewed with you
- Monthly tune-ups
Price
Ava from $39 a month. No tangled plans.
Two plans, the same price in every country: Ava Messages (WhatsApp, Instagram and Facebook) or Ava Calls (all of that, plus voice calls and a phone number). One-time setup with the first month included, live in 24 to 48 hours, no contract. And if you want the website, Ava and your first campaign together, that is the Team. Full terms →
Ava Messages
$39per month · $149 one-time setup, first month included
- WhatsApp, Instagram and Facebook answered 24/7
- Takes orders and appointment requests, and sends you the summary
- Up to 3,000 replies a month
- Messages only (no phone calls)
- No contract: month to month
Ava Calls
$197per month · $297 one-time setup, first month included
- Everything in Ava Messages
- Answers your business phone with voice, 24/7, in English and Spanish
- US phone number included; in Venezuela, a local number
- Up to 300 minutes per period; extra minutes ($0.30) only with your written authorization
- No contract: month to month
Team
$399one-time · then $39 a month for Ava Messages (first month included)
- Your website with a .com domain ($150 on its own)
- Ava Messages set up and trained on your business
- Your first Facebook and Instagram campaign, built and ready to launch
- Ad spend is paid directly to Meta
Team Pro
$497one-time · then $197 a month for Ava Calls (first month included)
- Everything in the Team
- Ava Calls: messages, voice calls and a phone number
- Your first Facebook and Instagram campaign, built and ready to launch
- Ad spend is paid directly to Meta
Works better with
From the same house
Everything connects to your CRM: the customer who arrives through the ad, the website or the agent gets logged.
Websites
Your website for $150, a single payment: one page with up to 5 sections, with a .com domain and hosting included for one year. Need a catalog or more pages? Web Catálogo is quoted.
See Websites →Digital marketing
Your first Facebook and Instagram campaign is included in the Avanecta Team ($399 one-time: website + Ava + campaign). More campaigns or ongoing management are quoted in writing.
See Digital marketing →The CRMs
MascotaCRM, OpticaCRM and MiCarro CRM: the business in order, from the door to the register.
See the CRMs →
No commitment
Try it with your business
Tell us what customers always ask and we'll build a demo of the agent answering like you.
WhatsApp opens with your details already typed. We never call unless you ask. By sending you accept the privacy policy.